Covid-19: Pupil Procedures

As Britain slowly but surely begins to return to normal in the wake of the coronavirus outbreak we are excited to now be able to offer driving lessons again.

In-between the first, second and third lockdowns we have been able to safely deliver hundreds of lessons across Norfolk and Suffolk. We achieved this by providing additional training to our instructors and making changes to how we deliver lessons.

Covid-secure training

In preparation for the first post-lockdown reopening, our instructors underwent a special online training course to learn how to prevent the spread of Covid-19. As a result, our team were able to safely deliver lessons without creating any unnecessary risk.

Keeping surfaces clean

Our cars have always been the shiniest on the block but since July 2020 we have taken extra care to sanitise surfaces between each lesson. We also ensure that face coverings are worn by both instructors and pupils. We’re also taking further precautions such as temperature/symptom checking and making sure there is adequate air circulation inside the cockpit.

Staying up to date with the risks

We have an up-to-date risk assessment in place. In preparation for our third re-opening we will continue to review our practices and policies in line with current government guidance.

You play an important role too

As a driving lesson pupil, it’s important that you know what to expect and what will be expected of you before you attend your next lesson.

The safety of our pupils and instructors is our top priority. That’s why we have created these procedures to reduce the risk of spreading coronavirus whilst you are taking in-car lessons. To help us protect you and your instructor, please read our Covid-19 pupil procedures carefully.

1). Prepare yourself

• Your instructor will contact you before each lesson to check whether you’ve had any symptoms or have been in contact with anyone with symptoms. If you have, your instructor must
  cancel your lesson. If this is the case, you will not be charged for the lesson. This is in accordance with our usual operating terms and conditions.
• You must wash your hands with soap for at least 20 seconds just before you start your lesson.
• Your instructor may advise you to wear a mask and gloves.
• You will need to wear suitable clothing that covers your arms and legs. This is to reduce the risk of
  contamination. The car windows will be open when appropriate to help air flow, so please wear
  warm clothing.
• Any PPE that you have used must be taken away with you after the lesson and disposed of safely and responsibly.
• Whenever possible, please pay for your lessons via bank transfer before the lesson. Avoid using cash.

2). What you can expect from your instructor

• They will explain to you outside the car what precautions are in place to keep you safe during the lesson.
• To turn up to your lesson with a clean car, both inside and out.
• All hand contact surfaces in their car will have been sanitised for your safety.
• Where appropriate, they will wear personal protective equipment (PPE).
• To cancel the lesson if they have any symptoms or have been in contact with others who have symptoms.
• They will have completed a risk assessment for conducting driving lessons.
• Your instructor will follow and advise you of the current government guidelines. The guidelines may change at any time throughout the coronavirus pandemic.

All of our instructors have completed and passed the online training course ‘Prevent the Spread of Covid-19’. You can expect your instructor to take every precaution to protect your health and safety.